Privacy Policy

Effective date: October 7, 2026

Overview

My Perfect Routine (“we”, “our”, or “us”) provides a routine and wellness app. This Privacy Policy explains what personal information we handle, why we use it, the service providers that may process it for us, and the choices available to you. We aim to collect and use only what is reasonably needed to operate and support the service.

Information we handle

Depending on how you use My Perfect Routine, we may handle:
  • Account information, such as email address, display name, authentication provider, account ID, and email-verification status.
  • Routine, progress, and reflection information, such as completed routines, streaks, custom routine choices, program progress, preferences, and optional reflection or journal-style text you choose to save in the app. For signed-in users, supported saved information may synchronize with our cloud database so it is available across sessions or devices.
  • Subscription and entitlement information, such as whether Pro access is active, subscription provider, product identifier, renewal/expiry information, and complimentary access granted by support.
  • Support information you choose to provide when contacting us, such as a description of an issue and limited account or device details needed to investigate it.
  • Technical and security information generated by hosting, authentication, payment, and cloud providers, such as request metadata, error information, and security logs.
We do not need your password, verification codes, Apple ID password, or full payment card number for support. Please do not send them to us. Optional reflections can contain whatever you type, so please avoid putting medical records, financial-account details, credentials, or other highly sensitive information into free-form notes.

Why we use information

We use personal information for purposes such as:
  • creating and authenticating your account;
  • saving and syncing your routines, progress, preferences, streaks, and optional reflections when supported;
  • providing, restoring, and administering Pro access;
  • processing or facilitating purchases and subscription management;
  • responding to support, privacy, security, and account requests;
  • protecting the service against abuse, fraud, or unauthorized access; and
  • maintaining and improving reliability and functionality.
We do not sell personal information or use it for third-party behavioral advertising.

Service providers and processing

We use service providers to operate My Perfect Routine. Depending on the feature you use, these may include:
  • Google Firebase and Google Cloud for authentication, database storage, cloud hosting, and backend operations.
  • Stripe for web subscription and billing services. Payment card credentials are handled by Stripe rather than stored by My Perfect Routine.
  • Apple for App Store purchases and subscription management on iOS.
  • Google when you choose Google sign-in.
  • OpenAI / ChatGPT for limited, authorized AI-assisted account administration and support workflows.
Our AI-assisted admin workflow is designed to expose only limited account information needed for a specific support or account task, such as an email address or account ID and subscription/entitlement status. It is not intended for passwords, payment credentials, private routine notes, or unrelated personal information. Administrative connector actions require explicit authorization.
Service providers may process information in countries outside Canada. Information handled in another jurisdiction may be subject to the laws and lawful-access requirements of that jurisdiction.

Analytics and diagnostics

My Perfect Routine does not currently initialize Google Analytics in the app client. Cloud, hosting, payment, authentication, and app-platform providers may still generate operational, security, or diagnostic logs needed to deliver and protect their services. If we add optional analytics or materially expand diagnostic collection in the future, we will review the privacy impact and update this policy as appropriate.

Payments

Purchases made through the App Store are processed by Apple. Web subscriptions are processed through Stripe. We may receive subscription and transaction metadata needed to determine entitlement status, provide support, prevent fraud, and manage the subscription, but we do not store your full payment card number in My Perfect Routine.

AI-assisted administration

Authorized administrators may use an AI-assisted admin tool to locate an account, review limited account status, or perform an approved account action such as granting or revoking complimentary Pro access. We apply data-minimization controls to this workflow and maintain audit information for administrative changes. We do not use this tool to make solely automated decisions that produce legal or similarly significant effects about users.

Data retention

We keep personal information only for as long as reasonably needed for the purposes described in this policy, including providing the service, maintaining account and subscription records, resolving disputes, protecting security, and meeting legal or accounting obligations. Retention periods can differ by data type and by service provider. When information is no longer required, we take reasonable steps to delete or de-identify it.

Security

We use technical and organizational safeguards appropriate to the information we handle, including authenticated access, restricted administrative permissions, server-side controls for administrative entitlements, and rules intended to prevent one account from reading another account’s data. No system can guarantee absolute security, and we review safeguards as the service evolves.

Your choices and privacy requests

Subject to applicable law and appropriate identity verification, you may contact us to:
  • ask what personal information we hold about your account;
  • request correction of inaccurate account information;
  • request deletion of account information that we are not required to retain;
  • ask questions about our service providers or privacy practices; or
  • raise a privacy concern or complaint.
Some information may need to be retained where required or permitted by law, for fraud prevention, security, accounting, dispute resolution, or other legitimate operational purposes.

Children

My Perfect Routine is not designed to knowingly collect personal information from children in circumstances where parental or guardian consent would be required by applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the situation.

Changes to this policy

We may update this Privacy Policy as our service, providers, or legal obligations change. We will update the effective date above and, where appropriate, provide additional notice for material changes.

Contact and privacy lead

Questions, privacy requests, or complaints can be sent to:

My Perfect Routine – Privacy Contact
[email protected]