Support
We’re here to help you get the most out of your routine.
Contact us
If you need help, have questions, or want to report an issue, please contact us at:
Email:
[email protected]
We usually respond within 24 to 48 hours.
Common topics
Account access and login ›
If you can’t sign in, try restarting the app and checking your internet connection.
If the issue continues, contact us. Please never send your password or verification codes.
We may ask for the email linked to your account only when it is needed to locate the account.
PRO subscription questions ›
For billing or subscription questions, contact us with a description of the issue.
Do not send your Apple ID password, full payment card number, or unnecessary billing details.
For App Store purchases, Apple manages payment credentials; we may ask for a transaction
identifier or the email on your My Perfect Routine account only if needed.
Routine progress and streaks ›
Your streak updates when a routine is completed.
If something looks incorrect, email us and describe what happened.
Technical issues or bugs ›
You can include your device model, OS version, and what you were doing when the issue occurred.
Before attaching screenshots, remove or cover unrelated personal information.
Privacy and data requests ›
You may ask to access, correct, or delete personal information associated with your account.
Contact [email protected].
We may need to verify that the request comes from the account owner.
See our Privacy Policy for details.